We are committed to providing a timely and reliable delivery experience for all our customers.
We deliver across India, covering almost all major PIN codes. Some remote areas may have restricted service.
Currently, we only ship within India. International shipping is not available at this moment.
Standard Shipping:
Standard shipping charges are flat ₹99. Free shipping is available on orders above ₹999.
Express Shipping:
Express delivery is available for ₹199 in select metro cities with faster delivery times.
COD Charges:
A convenience fee of ₹50 is applicable for all Cash on Delivery (COD) orders.
Handling Fees:
No additional handling fees are charged on any of our orders.
Order Processing:
Most orders are processed within 1-2 business days from the date of purchase.
Standard Delivery:
Standard delivery usually takes 3-5 business days depending on your location.
Express Delivery:
Express delivery takes 1-3 business days in supported areas.
Remote Areas:
Deliveries to remote locations (North-East, J&K, etc.) may take up to 7-10 business days.
Multiple Items:
Multiple items in a single order may arrive in separate packages from different warehouses.
You will receive a tracking link via SMS and Email once your order is dispatched.
Tracking Portal:
You can track your order using our portal: elitashopping.com/track
Delivery Attempts:
Our courier partners will make up to 3 delivery attempts if you are unavailable.
Unsuccessful Delivery:
Unsuccessful deliveries after 3 attempts will be returned to our warehouse.
Proof of Delivery:
An OTP (One-Time Password) or signature is required at the time of delivery.
Restricted Items:
Heavy or hazardous items may have specific shipping restrictions based on safety regulations.
Weather and Other Delays:
Weather conditions, public holidays, or national strikes may cause unforeseen delays.
Reporting:
Report lost or damaged items within 48 hours of delivery with proof (unboxing video).
Resolution:
We will provide a replacement or full refund after verifying the reported issue.
For international orders (when active), customers are responsible for customs duties and taxes.
We reserve the right to modify this policy. Changes will be updated directly on this page.
Contact us at iinfo@amplecremationurns.com or call ++91 94584 03329 for any shipping queries.